The use of a Qualified Written Request Letter (QWR) under the Real Estate Settlement Procedures Act (RESPA) is the topic of this blog post. Title 12, Chapter 27, Sections 2601 through 2617 of the United States Code are the relevant statutes for RESPA.
RESPA states that homeowners have a legal right to send to their servicer or lender a Qualified Written Request in which they can dispute information contained in an account, request information from the servicer or lender, and have their issues answered by the company in a reasonable amount of time. Many times, services or lenders will not enjoy disclosing such information to the homeowners as there may be a significant problem answering the questions.
Some servicers or lenders do not keep adequate records, make material mistakes, and engage in practices that include fraudulent servicing. In the right situations the use of a QWR can be very helpful…
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